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Shipping & Returns

  • Category: FAQ
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Shipping and Handling

  1. We offer a standard worldwide shipping, so shipping will be the same regardless of where you are located. All items will be shipped by standard airmail which does not include tracking service.
  2. We do not provide insurance service.
  3. All products are sent from a free port, therefore no sales tax or duties will be imposed. However, customers are responsible for the custom duty / tax / VAT or other possible charges from their local customs.
  4. Shipping is usually arranged 48 hours after cleared payment. Please check your order status using the track orders function on the menu bar.
  5. Depending on you location, shipping usually takes 7 - 21 business days to arrive. If you have any questions regard your shipment status, please feel free to contact us.

 

Region

Business Days

US / UK

7 - 21

Australia / Canada

7 - 21

Italy / Rance / Spain / Germany / Eastern Europe

14 - 30

Other Counries

<30

*For Reference Only

 

 

Return Policy

  1. Purchasing from us is 100% risk free. If you are not entirely satisfied with our products for whatever reason just let us know within 14 days of your purchase and return the unused goods to us, provided they are undamaged and in their original packaging for a full refund.
  2. For any exchange or refund, please email us at   This email address is being protected from spambots. You need JavaScript enabled to view it.  with purchase details to get a RMA (Return Merchandise Authorization ) number, and the returned product must be in its original condition, including the box, packaging, and all included accessories.
  3. Buyer must pay the return shipping fee in any circumstance.
  4. We strongly recommend that the returned parcel be sent by a recorded delivery service. Please ensure you retain proof of postage for use in the unlikely event that we do not receive your returned parcel. We cannot accept liability for returned goods lost in transit.
  5. It may take up to 7 business days for processing upon receipt of the returned product. To protect customers' privacy, we only accepts PayPal payment methods. With PayPal, you may pay via Credit Card, Debit Card, and Bank Accounts via EFT. These are all automatically performed by PayPal. You do not need to do any extra work. The checkout process is familiar and industrial standard.